Privacy Policy
Understanding how Royal X Casino handles user information and data privacy
Last updated: August 4, 2025
Information Collection
Royal X Casino collects information that users provide when creating accounts, including personal details necessary for account verification and game access.
The app also collects gameplay data, transaction history, and device information to provide optimal gaming experience and ensure platform security.
Data Usage
User information is used to:
- Verify user identity and prevent fraud
- Process deposits and withdrawals
- Provide customer support
- Improve gaming features and user experience
- Send important account notifications
- Comply with legal and regulatory requirements
Data Protection
Royal X Casino implements industry-standard security measures to protect user data, including encryption, secure servers, and regular security audits.
Access to personal information is restricted to authorized personnel only, and all staff members are bound by strict confidentiality agreements.
Information Sharing
Personal information is not sold or shared with third parties except:
- When required by law or legal process
- To payment processors for transaction processing
- To prevent fraud or protect platform security
- With user consent for specific services
Cookies and Tracking
The platform uses cookies and similar technologies to enhance user experience, remember preferences, and analyze platform usage patterns.
Users can control cookie settings through their browser preferences, though some features may not function properly with cookies disabled.
User Rights
Users have the right to:
- Access their personal information
- Request corrections to inaccurate data
- Request account deletion (subject to legal requirements)
- Opt out of marketing communications
- Contact support regarding privacy concerns
Data Retention
Personal information is retained for as long as necessary to provide services, comply with legal obligations, and resolve disputes.
Account data may be retained for regulatory compliance even after account closure, as required by gaming and financial regulations.
Policy Updates
This privacy policy may be updated periodically to reflect changes in practices or legal requirements. Users will be notified of significant changes through the app or email.
Continued use of Royal X Casino after policy updates constitutes acceptance of the revised terms.
Contact Information
For privacy-related questions or concerns, users can contact support through the in-app live chat, email, or official Telegram channels.
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